NO_BACKSLASH_ESCAPES Is Turned Off by Default in 7.2
WordPress 7.2 will remove the NO_BACKSLASH_ESCAPES SQL mode from its own database session. How to check the mode on your host and…
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Customer Experience Specialist · Rank Math
I help people get unstuck — in support tickets, and in the workflows behind them.
By day, I lead customer experience at Rank Math. Alongside that, I design and build AI automation systems — from a Shopify app I co-founded to e-commerce brands I now run largely on automation.
Current
Customer Experience Specialist
Rank MathLeading support strategy and day-to-day customer experience for one of WordPress’s most-used SEO plugins.
Founder
Si-Ra
AI-automated e-commerceFounder of Si-Ra, an e-commerce brand spanning fine jewelry and home decor, built and run largely on automation systems I designed.
Visit si-ra.comAdvisor & Ex-Cofounder
WinnSEO
Shopify appDesigned and built the foundation of WinnSEO’s Shopify app as cofounder; now advise on product direction.
0Years in Support
0Years in IT
0Projects Completed
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Latest writing
What Google Said About PDFs in Search This Month
A Search Off the Record episode covered how Google converts, crawls and ranks PDFs. What it means for the PDFs sitting in…
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WordPress 7.2 Beta 1 Is Due 20 October: A Staging Test Plan
WordPress 7.2 Beta 1 is scheduled for 20 October 2026 and the release for 8 December. The full schedule and what to…
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Whether it’s a support process or a fully automated workflow, I like solving the specific problem in front of me.
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