Customer Experience Specialist · Rank Math

I help people get unstuck — in support tickets, and in the workflows behind them.

By day, I lead customer experience at Rank Math. Alongside that, I design and build AI automation systems — from a Shopify app I co-founded to e-commerce brands I now run largely on automation.

Portrait of Rakibuzzaman Siam
Current

Customer Experience Specialist

Rank Math

Leading support strategy and day-to-day customer experience for one of WordPress’s most-used SEO plugins.

Founder

Si-Ra

AI-automated e-commerce

Founder of Si-Ra, an e-commerce brand spanning fine jewelry and home decor, built and run largely on automation systems I designed.

Visit si-ra.com
Advisor & Ex-Cofounder

WinnSEO

Shopify app

Designed and built the foundation of WinnSEO’s Shopify app as cofounder; now advise on product direction.

0Years in Support
0Years in IT
0Projects Completed
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Whether it’s a support process or a fully automated workflow, I like solving the specific problem in front of me.

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