The Critical PHP Security Release: Check Your Version
PHP fixed two remote code execution flaws on 21 October 2026. WordPress can't patch this for you. How to check your PHP…
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Customer Experience Specialist · Rank Math
I help people get unstuck — in support tickets, and in the workflows behind them.
By day, I lead customer experience at Rank Math. Alongside that, I design and build AI automation systems — from a Shopify app I co-founded to e-commerce brands I now run largely on automation.
Current
Customer Experience Specialist
Rank MathLeading support strategy and day-to-day customer experience for one of WordPress’s most-used SEO plugins.
Founder
Si-Ra
AI-automated e-commerceFounder of Si-Ra, an e-commerce brand spanning fine jewelry and home decor, built and run largely on automation systems I designed.
Visit si-ra.comAdvisor & Ex-Cofounder
WinnSEO
Shopify appDesigned and built the foundation of WinnSEO’s Shopify app as cofounder; now advise on product direction.
0Years in Support
0Years in IT
0Projects Completed
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Latest writing
WordPress 7.1.4 Fixes 12 Security Issues: Update Now
WordPress 7.1.4, released 28 October 2026, fixes 12 vulnerabilities including an upgrade-window code execution bug. What changed and how to confirm you're…
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Google’s UGC Fresh Data Program Is Not for Most Sites
Google added a UGC Fresh Data Program page on 8 October 2026. The eligibility rules, the 6 to 8 week review, and…
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Whether it’s a support process or a fully automated workflow, I like solving the specific problem in front of me.
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