Bing’s Topics Portfolio Groups AI Citations by Theme
Bing Webmaster Tools added a Topics Portfolio beta to its AI Performance report on 13 October 2026. What it shows, what it…
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Customer Experience Specialist · Rank Math
I help people get unstuck — in support tickets, and in the workflows behind them.
By day, I lead customer experience at Rank Math. Alongside that, I design and build AI automation systems — from a Shopify app I co-founded to e-commerce brands I now run largely on automation.
Current
Customer Experience Specialist
Rank MathLeading support strategy and day-to-day customer experience for one of WordPress’s most-used SEO plugins.
Founder
Si-Ra
AI-automated e-commerceFounder of Si-Ra, an e-commerce brand spanning fine jewelry and home decor, built and run largely on automation systems I designed.
Visit si-ra.comAdvisor & Ex-Cofounder
WinnSEO
Shopify appDesigned and built the foundation of WinnSEO’s Shopify app as cofounder; now advise on product direction.
0Years in Support
0Years in IT
0Projects Completed
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Google Rewrote Its AI Content Guidance on 1 October
Google updated its generative AI content guidance on 1 October 2026. What it asks you to review before publishing, and what the…
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WordPress 7.1.3 Fixes Seven Security Issues
WordPress 7.1.3 shipped on 6 October 2026 with seven security fixes and four bug fixes. What each fix covers and how to…
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Whether it’s a support process or a fully automated workflow, I like solving the specific problem in front of me.
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